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Terms and conditions

General conditions and important information for using the site and ordering through www.miami-bag.com – electronic store owned by Nai Trans 1 EOOD.

1. General conditions

1.1 These general terms and conditions are intended to regulate relations between Nai Trans 1 EOOD, with headquarters in 1700 Sofia, 110 Simeonovsko shouse blvd., VAT BG204409726, hereinafter referred to as SUPPLIER and the customers, hereinafter referred to as USERS, of the electronic store www.miami-bag.com.
1.2 By using the online store www.miami-bag.com by pressing an object, image, link or button, except for the General Terms, located and on the website www.miami-bag.com is deemed to be your acceptance and agreement to the General Terms and Conditions described below.
1.3 These General Terms and Conditions constitute a contract of sale between the owner of the electronic store www.miami-bag.com and an individual placed an order to purchase the goods offered in it.
1.4 Any use of with content and/or photos from the electronic store www.miami-bag.com for purposes other than those expressly mentioned in this document or elsewhere, who accompanies them, if any, are prohibited.
1.5 All prices on the site www.miami-bag .com are also final in US dollars and include all taxes and fees due according to Bulgarian legislation but NOT include any customs duty and import taxes applicable on purchase upon arrival in country of purchase.
1.6 If import taxes and duties are not paid on arrival at the destination country and the shipment is refused by the receiver, Miami Bag will request the freight carrier to return the goods. Upon receipt of the returned goods, the purchaser will receive a refund of the item/s less any return freight costs incurred by Miami Bag.
1.7 The prices of the goods are subject to change without the need to change these General Terms and Conditions.
1.8 The supplier takes care of the information on the site www.miami-bag.com to be kept up-to-date, but does not guarantee its reliability and completeness.
1.9 The provider does not guarantee that access to the online store will be uninterrupted, timely, secure and free from errors, to the extent beyond its ability, control and will.
1.10 The User is obliged to indemnify the Provider for all damages, costs and attorney’s fees paid, which occurred in connection with a culpable failure to fulfill its obligations under these General Terms and Conditions.

2. Conclusion of purchase contract

2.1 The display of goods in the online store does not constitute a legally binding offer, but a non-binding online catalog. By pressing the “Order” button, the User submits a binding order for the goods in his shopping cart and declares his agreement with these General Terms and Conditions.
2.2 When filling out the order form, the User voluntarily fills in personal data such as names, telephone, email address and others that the Supplier collects and uses only for the processing and delivery of the goods. This data will not in any form be provided, sold or rented to third parties.
2.3 Confirmation of receipt of the order is issued immediately after the order is placed and does not constitute acceptance of the contract. The supplier accepts the order by sending a confirmation of sending the order by e-mail with a description of its contents – goods/goods, sale price, characteristics, delivery data or by sending the ordered goods.
2.4 By pressing the “Order” button and agreeing with the “General Terms and Conditions“ and “Privacy Policy” the contract for purchase and sale between the User and the Supplier is implemented. In the case of a dispute whose will is to be bound by the text of these General Terms and Conditions, the person who submitted his data and agreed to these General Terms and Conditions is considered a party to the contract.

3. Delivery

3.1 The delivery of the ordered goods is carried out for the all world territory.
3.2 It is carried out within up to 5 (five) working days from the confirmation of the order.
3.3 The supplier does not guarantee the availability of the ordered items and inability to fulfill its obligations, due to lack of the ordered goods in stock, within 24 (twenty-four) hours after receiving the order, notifies the User by calling the phone number specified during registration or by sending a message to the person specified in the order e-mail address.
3.4 Users can enjoy secure express shipping via DHL Express courier services for a fixed rate of $25.
3.5 The Supplier indicates before concluding the contract the total value of the order for all the goods contained therein, including taxes and delivery charges but NOT including import taxes and duties
3.6 For purchases worth more than $299 the delivery value is free.

4. Payment

4.1 Payment can be made using the following payment methods:

  • Bank transfer – payment should be made immediately after the requested order. The purchase request is considered to be made after clicking the Order button, agreeing to the “Terms and Conditions” and confirming the payment bythe miami-bag.com
  • Credit or debit card– You can pay securely with your credit or debit card via Stripe. The security of entering and transferring and the card data is ensured by using the SSL protocol to encrypt the connection between our server and the payment page of Stripe. Supplier does not collect, store or process your bank card data.  Payment is currently made during the ordering process by filling in your card details. At the moment of sending the order, after entering the data and agreeing to the General Terms and Conditions and Privacy Policy of the site, the amount for the ordered goods will be withdrawn from your card.

5. User Rights

    5.1 The user has the right to withdraw from this purchase contract within 14 (fourteen) days from the date of receipt of the ordered goods, without owing compensation or penalty and without stating a reason.
    5.2 To exercise his right of withdrawal, the User must notify the Supplier of his intention to withdraw from the concluded contract and return the goods at his expense with intact integrity and packaging, unused and in a suitable form. The statement of refusal should be submitted to the e-mail address of the Supplier support@miami-bag.com. Sample waiver form can to download from here.
    5.3 The Supplier is obliged to reimburse the User in full the amounts paid for the goods, excluding the costs of delivery and return, no later than 15 (fifteen) working days, considered from the date on which the returned good is received and confirmed by the Supplier that it meets the conditions for return specified here.

    6. Warranty

    6.1 The user has the right to claim warranty liability for the goods purchased by him when:

    • the delivered goods do not correspond to those ordered by him and this can be established by a simple examination of them;
    • The delivered goods have defects.
    • the goods were damaged during transportation.

    6.2 In the above listed cases, the User may request a replacement of the goods or a refund of the amount paid for them.

    The provisions of the current legislation of the Republic of Bulgaria shall apply to matters not settled by these General Terms and Conditions.

    These General Terms and Conditions are effective from 5 April 2023